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Case Study

Saddle brooke

Our team combines deep industry expertise with a tech-focused approach to craft copy that connects with your audience and compels them to act.
SaaS
Cloud Computing
Cybersecurity
DevOps
IT Services
Machine Learning
Big Data

The story

Whether you’re in tech, government contracting, or professional services, your message needs to be clear, credible, and impactful. Our team specializes in crafting copy that resonates with your audience, simplifies complex topics, and establishes your brand as a thought leader.
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Project overview

Varyence architected and developed a solution to enable full lifecycle management of on-premise connected agent for their SaaS Enterprise IT platform. Reducing manual technical support labor of those agents by over 95%.

Customer location

USA

Team location

USA

Team size

3

Project length

2020 - 2021

Client challenge

  • Enable us to scale globally while also reducing technical support labor for managing the lifecycle of connected on-premise components of our SaaS platform
  • Need to support software that has been deployed to now thousands of clients domains in way that doesn’t require manual interaction with the end customers
  • Maintain high level availability and resiliency of the software, taking into account connectivity disruptions, local environment disruptions, incompatible operating systems, and custom local environment settings which could all impact operations of the on-premise agents
  • Any lifecycle management operations should incur minimal to no downtime to local production environment and should be carried out in milli-seconds
  • Any lifecycle management operations should incur minimal to no downtime to local production environment and should be carried out in milli-seconds
  • Incorporate scheduling abilities
  • Enable ability to push hotfix and updates when requested
  • Provide a centralized administration dashboard

Our approach

We utilize industry best practices & leverage our global delivery capabilities to ensure successful business outcomes for our customers.

Solution delivered

We utilize industry best practices & leverage our global delivery capabilities to ensure successful business outcomes for our customers.

Solution impact

We utilize industry best practices & leverage our global delivery capabilities to ensure successful business outcomes for our customers.

Why Revonish?

We utilize industry best practices & leverage our global delivery capabilities to ensure successful business outcomes for our customers.

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